Ring Resize Service - Only available for maram jewellery rings
Ring Resize Service - Only available for maram jewellery rings
Ring Resize Service
Resizes are FREE but there is a small admin fee that covers postage and sending a sizer. ALL resizes require an up to date ring size to be confirmed.
If you've purchased a ring from maramjewellery and need it resized here's what you need to do:
1) On order, I will message you returns details for your ring along with a ring sizer for you to double-check your size, or contact a local jeweller and ask them to size for you. Then simply message me the size required.
2) IMPORTANT: Sizing UP by a max of 1 size can be done within one week, all other resizes, including sizing down can take up to two weeks as I need to remake the ring for you. I will confirm more exact timescales when resize is requested. During Nov/Dec resizes may take up to three weeks, if not longer
3) If you need more than one ring resized (ie you've purchased a Ring Set or multiple rings) please choose the 'Multi-Ring' Resize option which will enable up to five rings from the same order to be resized.
4) UK- Admin fee includes shipping the ring back to you but does not include the cost of mailing ring to me for resizing. I recommend using a signed for service such as Royal Mail Special Delivery. First class or tracked post is included in the cost so no need to upgrade postage at checkout.
7) If you have purchased a ring sizer from me BEFORE ordering one of my rings, or as part of your order and the size is still incorrect, there is no admin fee charged - please message me to book your resize.
Resizing Terms & Conditions
Resizes are FREE but there is a small admin fee that covers postage, admin and a sizer. (Multiple rings cost more to resend so have a slighter higher admin cost).
An up to date size MUST be confirmed on order., either by using the sizer or by being measured at a jeweller. Please do not guess, use an old size or use string, paper etc to measure as these methods rarely give a correct size!
I can only resize a ring once. Resized rings are non refundable.
I strongly recommend rings are sent via a tracked postal service. Please let me know when it has been sent and tracking numbers if known. Returning the ring is customers responsibility and I can't resize or offer a replacement if the ring is lost - please check your mail provider will cover the costs if it does go missing especially if it is high value. Rings sent by maramjewellery to you are, of course, fully covered.
Materials
Materials
Current Timescales
Current Timescales
Shipping & Returns
Shipping & Returns
All jewellery is made to order just for you. Free standard shipping on orders over £35, with shipping upgrades available too. See Full Shipping, Delivery & Returns info here
Sizing Information
Sizing Information
Frequently Asked Questions
Frequently Asked Questions
Sizing
Materials
Do you ship internationally?
At present I only ship to the UK via my website, however, international customers can still purchase through my Etsy shop here : www.maramjewellery.etsy.com
(If you don't see what you want to buy, message me and I can pop it onto Etsy for you!)
Returns
I'm hoping you will be 100% happy with any purchases made but if you're not, please contact me within five working days of receiving your purchase so that I can try to resolve it. If you wish to return the purchase for a full refund (including original p&p), it must be returned unused and in any original packaging. Please advise you are returning before posting. Return postage is the buyer's responsibility.
Additional note: Made to measure, or custom items are not normally refundable unless faulty. I will usually email a picture of any custom item to ensure you are satisfied before posting. Please contact me if you are unhappy on receipt so that we can come to an arrangement.
For hygiene reasons, earrings for pierced ears cannot be refunded unless faulty. This does not affect your statutory rights.
Items occasionally go missing in the post. Please contact me after 31 days if you have not received your package.
Payment Methods:
I accept most major credits cards and Paypal
Jewellery Care:
Please take care of your items to ensure a long life for them. It is not recommended that they are immersed in water or get in contact with chemicals such as perfume, hairspray or household cleaners; this will tarnish them and dull the colour. Some of my items are delicate by design, please treat them delicately too.
Cleaning- use of a silver polishing cloth recommended. Please do not use any liquid cleaners on any pieces containing stones as it may damage them.
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All sales are subject to UK and EU law
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Eco Policy
Eco Policy
I work as sustainably as I can, using recycled Sterling Silver, lab and artificial gemstones, and Environmentally friendly workshop practices where I can. My packaging in fully recyclable. You can read more on my eco policies here:
https://maramjewellery.co.uk/pages/sustainability
More about maram jewellery
More about maram jewellery
Maram Jewellery - Modern simple silver with a dash of colour and a lot of sparkle! All jewellery is made by Mairi Armes just outside Edinburgh, Scotland. Working in traditional silversmithing techniques, everything from designing, making and packing is done by Mairi, guaranteeing a personal touch from start to finish.
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Hassle Free Delivery
Free Delivery on orders over £30.. with most orders shipped in letterbox sized boxes
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Buy with Confidence
Guaranteed for one year against faults
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Made in UK
All jewellery is handmade by Mairi in her Edinburgh studio