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Necklaces: Dispatched within 1-3 days (unless otherwise stated on listing)
Earrings: Dispatched within 1-3 days (unless otherwise stated on listing)
Bangles & Bracelets within 1-3 days (unless otherwise stated on listing)
Rings are made to measure and current timescales are 1-3 weeks due to demand
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All jewellery is made to order just for you. Free standard shipping on orders over £35, with shipping upgrades available too. See Full Shipping, Delivery & Returns info here
I use UK sizing which is letters from A-Z. I can also make to US and European sizes - just drop me a line beforehand or leave a note on your order to request.
I'ts best to resize your finger each time you purchase a ring - finger size can change with age as well as a host of other factors - best take a few moments to check before purchase. Because of this, I offer the option to have a sizer sent for free beforehand to ensure a perfect fit - just select the 'Send a Sizer' option from the size drop down.
If you do not know your ring size, the best way to find it accurately are:
1) Get a local jeweller to measure you.
2) Purchase a low cost ring sizer from me here. Ring sizers are FREE if you purchase one as an option at the same time as your ring.
I find that other methods such as string/ fabric measure tapes/ sizing apps are not as accurate as the methods above so please take time to measure first to avoid disappointment.
. Resizes are free if you have purchased a sizer from me in advance. If you haven't I can resize your ring for a small fee if it doesn't fit when you receive it. The fee covers my time and return shipping, usually by tracked mail. Full details of my resize service is here
Timescales for resizes vary - sizing up by one size can be done easily but any larger increases and all decreases mean you ring is remade from scratch.
I use 16", 18" and 20" chains as my standard length.
16" is usually collar length
18" is the most common size and is a good allrounder, it's the best size to pick if you are buying jewellery as a gift.
20" is perfect for statement pendants
Again, always wise to check a necklace length will suit - this time string is perfect as will reflect the movement of the chain.
How to measure:
Bangle size is worked out by the size of your hand, not your wrist.
Tighten your hand as if you are putting on a bangle and measure the widest part of your hand near the knuckles. The best way to do this is to make your thumb touch your little finger while squeezing your other fingers together. Measure around your hand to get the circumference then choose a bangle that is bigger than that measurement. Always roundup for bangle size as forcing them over a larger hand will mean that they may end up out of shape.
Bracelets are supplied as a 7.5ch overall length. You can make them longer by adding an extension chain - this is detailed in all bracelet listings.
Frequently Asked Questions
Frequently Asked Questions
Do you ship internationally?
At present I only ship to the UK via my website, however, international customers can still purchase through my Etsy shop here : www.maramjewellery.etsy.com
(If you don't see what you want to buy, message me and I can pop it onto Etsy for you!)
I'm hoping you will be 100% happy with any purchases made but if you're not, please contact me within five working days of receiving your purchase so that I can try to resolve it. If you wish to return the purchase for a full refund (including original p&p), it must be returned unused and in any original packaging. Please advise you are returning before posting. Return postage is the buyer's responsibility.
Additional note: Made to measure, or custom items are not normally refundable unless faulty. I will usually email a picture of any custom item to ensure you are satisfied before posting. Please contact me if you are unhappy on receipt so that we can come to an arrangement.
For hygiene reasons, earrings for pierced ears cannot be refunded unless faulty. This does not affect your statutory rights.
Items occasionally go missing in the post. Please contact me after 31 days if you have not received your package.
I accept most major credits cards and Paypal
Please take care of your items to ensure a long life for them. It is not recommended that they are immersed in water or get in contact with chemicals such as perfume, hairspray or household cleaners; this will tarnish them and dull the colour. Some of my items are delicate by design, please treat them delicately too.
Cleaning- use of a silver polishing cloth recommended. Please do not use any liquid cleaners on any pieces containing stones as it may damage them.
All sales are subject to UK and EU law
A round up of all the changes I'm making to maram jewellery to be as sustainable and eco friendly as I can.
My jewellery is supplied either in a small tin or jewellery box
Tins: Paper/Tissue lining using recycled materials. Tin is intended to be reused by the customer as a container for holding jewellery on the go (eg when you remove it at work,swimming, gym etc) or as a holder for small items. Tins are aluminium, a metal that can be recycled over and over with less energy than other metals so when it is no longer useful, add it to your metal recycling with your other tins.
Boxes: Made from Eco friendly paper and card. Currently have foam inners that can't be recycled but once current stock is used I will move over to a new eco friendly alternative.
Pillow Boxes - Recycled Card & Tissue
ALL parts are recyclable with some made from recycled materials, including the paper tape. All compostable except paper post label that can be put in household paper recycling.
I use Royal Mail to ship, the lowest reported carbon footprint per parcel delivery in the UK. You can find out more here: https://www.royalmail.com/sustainability
Most of my metal is 100% eco friendly and recycled. I save all scrap metal to return to be melted down and reused again.
Gemstones: I strive to choose the best quality, sustainable and ethical gems as I can and use suppliers who can provide traceability and transparency to their procedures and gems. My preferred suppliers source stones from workshops and factories they have visited, and have confidence those employed are treated fairly. If in doubt, I don't purchase so you may sometimes see gems out of stock.
You may see that I now work with a growing range of man made stones such as Cubic Zirconia and Lab Gemstones. These are kinder to the environment as they are not mined from the ground and are generally easier to trace through the manufacture process too.
A jewellers studio is full of chemicals and tools and can be a messy and hazardous place. I've always chosen the eco friendliest choice as my workshop is at home and needs to be safe! Most of my chemicals have been replaced with more environmentally friendly choices- always happy to discuss, and if you are a fellow jeweller feel free to get in touch so we can share ideas - always so much for me to learn!
My polish is eco friendly and vegan, and I use cotton mops rather than leather to clean and polish my work.
Scrap metal is saved and recycled.
I periodically review my materials, sources and suppliers to ensure materials are provided as ethically as possible. I do not purchase any supplies or gems from known conflict areas, this is constantly reviewed and updated as necessary.